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Table 2 Comparison of the mean satisfaction ratings according to the department (Intensive Care Unit, Emergency Room, and Ward)

From: Real-time location system-based asset tracking in the healthcare field: lessons learned from a feasibility study

Survey items M (SD) P
Total ER ICU Ward
Information quality 1 Does the asset tracking system provide the information necessary to perform nursing work? 3.4 (0.785) 3.3 (0.716) 3.5 (0.661) 3.3 (0.991) 0.201
2 Is the information provided by the asset tracking system accurate? 2.9 (0.928) 2.4 (0.781) 3.3 (0.793) 2.9 (1.014) < .0001*
3 Is the information provided by the asset tracking system expressed using appropriate terminology and in an appropriate format? 2.9 (0.844) 2.6 (1.005) 3.2 (0.712) 2.9 (0.641) 0.006*
4 Does the asset tracking system provide up-to-date information appropriate for the current situation? 2.9 (0.908) 2.6 (0.868) 3.3 (0.733) 2.8 (1.019) 0.002*
System quality 1 Is the asset tracking system easy to use? 3.1 (0.902) 3.0 (0.974) 3.2 (0.773) 3.1 (0.976) 0.297
2 Are you satisfied with the speed of the asset tracking system? 3.0 (0.904) 2.6 (0.838) 3.2 (0.735) 3.0 (1.078) 0.010*
3 Do you need a separate user manual for the asset tracking system? 3.6 (0.993) 3.5 (1.132) 3.7 (0.905) 3.6 (0.948) 0.824
4 Are you satisfied with using the asset tracking system through the electronic medical record? 3.2 (0.886) 3.1 (0.841) 3.3 (0.879) 3.2 (0.954) 0.371
Active tag 1 Are you satisfied with the size of the tag affixed to the device? 2.7 (0.992) 2.6 (0.979) 2.7 (0.953) 2.9 (1.070) 0.712
2 You can replace the battery by pushing open the top part of the tag cover. Do you think this method of opening and closing the tag is appropriate? 3.0 (0.895) 2.7 (0.905) 2.9 (0.915) 3.3 (0.745) 0.014*
Expectancy effects 1 Is the asset tracking system more helpful for asset management than the previous method (i.e., manual management)? 3.2 (0.928) 2.9 (0.810) 3.5 (0.894) 3.4 (1.008) 0.007*
2 Is the asset tracking system more helpful for transferring the nursing instruments than the previous method (manual management)? 3.2 (0.952) 2.9 (0.778) 3.4 (0.957) 3.3 (1.085) 0.033*
3 Is the asset tracking system more helpful for locating mobile equipment than the previous method (manual management)? 3.3 (0.972) 2.8 (0.813) 3.5 (0.894) 3.5 (1.078) 0.001*
4 Do you think the equipment will be used more efficiently with the asset tracking system than with the previous method (manual management)? 3.3 (0.927) 3.0 (0.832) 3.5 (0.894) 3.5 (0.983) 0.017*
Overall satisfaction 1 Are you satisfied with the overall use of the asset tracking system? 3.1 (0.834) 2.7 (0.716) 3.3 (0.780) 3.3 (0.902) 0.002*
2 Do you need the asset tracking system for your nursing work? 3.4 (0.884) 3.1 (0.883) 3.5 (0.815) 3.4 (0.946) 0.083
3 Do you intend to continue using the asset tracking system? 3.4 (0.811) 3.2 (0.747) 3.5 (0.815) 3.6 (0.833) 0.068
  1. *p < .05; comparisons were performed between 3 departments. ER emergency room, ICU intensive care unit