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Table 1 Design rules for cognitive modes

From: Healthcare information systems: the cognitive challenge

Cognitive Mode Information Support Action Support
Skill-Based Familiar perceptual patterns Forms of direct manipulation
Rule-Based Familiar perceptual patterns linked in procedural sequences with a consistent one-to-one mapping between the work constraints and the information provided at the interface Manipulative capabilities linked directly to the perceptual forms that are intended to guide the action
Knowledge-Based A knowledge resource, organized and indexed to support assembly of an adequate constellation of information for the current cognitive activity, in a form that allows its meaning in the current context to be readily evident, and filtered to exclude distracting elements Knowledge bases, indexed and cross referenced.
Succinct, targeted summaries of critical knowledge
Planning and modelling tools