From: Healthcare information systems: the cognitive challenge
Cognitive Mode | Information Support | Action Support |
---|---|---|
Skill-Based | Familiar perceptual patterns | Forms of direct manipulation |
Rule-Based | Familiar perceptual patterns linked in procedural sequences with a consistent one-to-one mapping between the work constraints and the information provided at the interface | Manipulative capabilities linked directly to the perceptual forms that are intended to guide the action |
Knowledge-Based | A knowledge resource, organized and indexed to support assembly of an adequate constellation of information for the current cognitive activity, in a form that allows its meaning in the current context to be readily evident, and filtered to exclude distracting elements | Knowledge bases, indexed and cross referenced. Succinct, targeted summaries of critical knowledge Planning and modelling tools |