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Table 3 Topics covered during the interviews in medical practices

From: Ceiling effect in EMR system assimilation: a multiple case study in primary care family practices

Topic

Types of interviewees

Socio-demographics of the interviewee

All interviewees

Socio-demographics of the clinic

• Administrative managers

• Clinical managers

History of the clinic

• Administrative managers

• Clinical managers

Brand of EMR and functionalities available in the chosen EMR

• Administrative managers

• Clinical managers

EMR innovation process in the clinic

All interviewees

Changes to the clinic’s functioning brought by the EMR

All interviewees

Changes to the interviewee’s work brought by the EMR

All interviewees

Interviewee’s use of the EMR (evolution through time as well as current use) including the number of the EMR functionalities utilized

All interviewees

Interviewee’s satisfaction with EMR use

All interviewees

Individual and organizational benefits of the EMR

All interviewees