Table 2 Coding scheme overview

I. GENERAL PROJECT BACKGROUND/PARTICIPANTS

VI. TELCONSULTATION SESSIONS

  A. HSC Specialty

  A. TC Session Scheduling

  B. Physical/Plant Description of Remote Site

   TC Frequency

   Remote Site Resource Issues

   TC Session Length

  B. TC Session Description

II. HEALTH CARE DELIVERY PROBLEM

   TC Session Process

  A. Health Care Complexity

   Diagnosis

VII. PROJECT IMPACT

   Treatment

  A. TC Outcomes -- Examples

   Disease Quirks

   TC Outcomes (Before/After)

   TC Outcomes -- Failures

III. PROJECT INITIATION (when/why started)

   TC Outcomes -- Readmittance

  A. Date Project Started

  B. Access to Care -- Overall

  B. Project Startup

   Access to Care -- Project Volume

   Initial Activities

   Access to Care -- TC Efficiency

   Barriers to Startup

  C. Cost of Care -- Overall

  C. Need for Project

   Cost of Care -- Project Financing

   Cost of Care -- Reimbursement

IV. INFORMATION TECHNOLOGY (IT) CONFIGURATION

  D. Quality of Care -- Overall

  A, IT Equipment

   Quality of Care -- Reputation

   IT Location

   Quality of Care -- Referral Patterns

   IT Description

   Quality of Care -- Local Expertise

  B. User Perceptions

   IT Training

VIII. PROJECT FUTURE

   IT Ease-Of-Use

  A. Future -- Issues to Be Resolved

   IT Reliability/Problems

   IT Sufficiency

IX. DOMINANT LOGIC (2nd data collection period only)

   Local IT Support Availability/Expertise

  A. Intended Versus Actual Behavior

  B. Participant Roles and How They Changed

V. TELCONSULTATION (TC) PROJECT BACKGROUND

  C. Impact of Teleconsultation Projects Where

  A. TC Project Purpose

   Actual Behavior Was Similar to Intended Behavior

  B. Patient Demographics

   Actual Behavior Was Emergent Behavior of Learning

  C. TC Participants

     Types of Learning

   TC Participants -- HSC

   TC Participants -- Remote Site

     Remote Site Participant Expertise

     Remote Site Training