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Table 5 Empirical Model Results (robust check)

From: Exploring the impact of word-of-mouth about Physicians’ service quality on patient choice based on online health communities

Variables

High-risk Diseases

Low-risk Diseases

Hlevel_dummy1

0.009

0.367**

(0.126)

(0.075)

Hlevel_dummy2

0.009

0.255**

(0.166)

(0.094)

Hlevel_dummy3

-

0.270**

-

(0.094)

H_Score

0.006

0.016*

(0.011)

(0.005)

Title_dummy1

0.180*

0.056

(0.100)

(0.054)

Title_dummy2

0.092

0.048

(0.081)

(0.051)

LnExperience_Totals

0.274

1.220***

(0.210)

(0.030)

Technical Quality

 Treatment_outcome

10.472***

3.488***

(2.465)

(0.660)

Functional Quality

 Attitude

0.550***

0.953***

(0.097)

(0.053)

Treatment_outcome* Attitude

−8.968***

−2.952***

(2.626)

(0.694)

Adjusted-R2

0.770

0.807

F

F(9,106) = 43.95

F(10,1643) = 695.57

  1. Note: ***p < 0.001, **p < 0.01, *p < 0.05, +p < 0.10.