Table 1 Results of the questionnaire about patient satisfaction with the COACH Program, based on the responses of 252 participants of the intervention group
Score | 5 | 4 | 3 | 2 | 1 |
|---|---|---|---|---|---|
Questionnaire dimension | Strongly agree | Strongly disagree | |||
The telephone was an effective form of communication between me and my coach. | 70.5 % | 21.6 % | 6.2 % | 1.7 % | 0 % |
I feel better informed about my diabetes risk factors than before I joined The COACH Program. | 68.5 % | 24.5 % | 5.8 % | 1.2 % | 0 % |
The coach listened to me and gave advice that was relevant to my needs. | 78.3 % | 17.5 % | 3.8 % | 0.4 % | 0 % |
The written progress reports were useful. | 69.3 % | 21.6 % | 7.9 % | 0.4 % | 0.8 % |
Sending a copy of the progress reports to my treating physician was useful. | 72.4 % | 15.9 % | 7.1 % | 2.9 % | 1.7 % |
The time interval between coaching sessions was appropriate. | 74.5 % | 19.2 | 5.4 % | 0.4 % | 0.4 % |
Overall, I was satisfied with The COACH Program. | 78.4 % | 19.1 % | 1.7 % | 0.4 % | 0.4 % |