Table 2 Original quality indicators for physical therapy care process: short description, definition of indicators and items measured

1

Direct access: Screening- and diagnostic process

The average degree (in %) in which the direct access patients received a methodically performed screening and diagnostic process (5 items)

Request for help: 1. asked, and 2. administrated

Conclusion screening: 3. administrated

Diagnosis: 4. determined systematically, and 5. administrated

2

Referred patients: Diagnostic process

The average degree (in %) in which referred patients received a methodically performed diagnostic process (4 items)

Request for help: 1. asked, and 2. Administrated Diagnosis: 3. determined systematically, and 4. administrated

3

Intervention goals

The average degree (in %) in which intervention goals were determined methodically for the patients (4 items)

Goal(s) 1. defined, and 2. Administrated 3. fitted to request for help 4. based on diagnosis

4

Intervention process

The average degree (in %) in which patients received a methodically performed intervention process (5 items)

Goal(s): 1. defined (see ind 3 item 1), and 2. administrated (see ind 3 item 2) 3. reached (main goal) Intervention(s): 4. Administrated Intervention result(s): 5. administrated (see 5)

5

Administration intervention results

The percentage of patients whose notes record the intervention results (1 item)

Note in record

6

Perceived intervention results

The average degree (in %) in which the intervention goals (total recovery, reduction of complaints or stabilization) in terms of function and activity and participation are considered to be reached for the patient (max. 15 items)

Perceived result per goal (maximum of 15 goals) response: not at all, somewhat, largely, completely

7

Measured intervention results

The average degree (in %) in which the intervention goals (total recovery, reduction of complaints or stabilization) in terms of function and activity and participation have been reached by use of measurement instruments (max. 15 items)

Result of objective measure per goal (maximum of 15 goals) response: not at all, somewhat, largely, completely

8

Information shared and agreed with the patient

The average degree (in %) in which information was shared with and agreed upon by patients (7 items)

Shared and agreement information on: 1. Screening process direct access patient

2. Diagnostic process

3. Defined goals

4. Intervention process

5. (Interim) evaluation

6. Outcomes

7. Closure of episode