Site ID | Interviewee Roles (number) | Prior texting experience | Launch phase | Platform directionality | Consent process | PHI in text content | EHR integration |
---|---|---|---|---|---|---|---|
A | • Community health advocate and texting project manager (1) | Yes | Pre- | Unidirectional | Opt-in | No | No |
B | • EHR programmer (1) • Strategic project manager (1) • Operations manager (1) | No | Post- | Bidirectional | Opt-out | No | Yes |
C | • Physician project lead (1) | No | Pre- | Bidirectional | Opt-out | No | No |
D | • Director of Public Health Programs, Chronic Disease and Health Education (1) | Yes | Post- | Bidirectional | Opt-in | No | Yes |
E | • Clerical front office staff (1) • Referral specialist (1) • Project director (1) | No | Post- | Unidirectional | Opt-in | No | Yes |
F | • Physician and Department Chief (1) • Physician lead of health coaching program (1) • Vendor representative (1) • Site Project Manager (1) | No | Post- | Bidirectional | Opt-in | No | No |
G | • Project Director (1) | Yes | Post- | Unidirectional | Opt-in | No | No |
H | • Medical Director of Quality Improvement Community programs (1) • Medical Director of Care Coordination (1) • Research coordinator (1) | No | Post- | Unidirectional | Opt-in | No | No |