- Notification method (too intrusive or uninformative) |
• “A pop-up means an additional action which might not be convenient at that time. Now, it’s under my own control”. |
• “So, you should immediately see whether it concerns a content alert or an alert regarding patient data registration. And also the subject: diabetes, cardiovascular risk management….If you move your mouse over the alert you should be able to see it. That would be worth a whole lot!”. |
- Readability of the alert text (too wordy/verbose) |
• “I think the phrasing is sometimes very complex. ‘Research has shown that….’ or ‘You could consider…..’. This should be a bit more to the point really!”. |