Skip to main content

Table 5 Examples of perceived barriers related to the format/layout of the CDSS content

From: Implementation of multiple-domain covering computerized decision support systems in primary care: a focus group study on perceived barriers

     -     Notification method (too intrusive or uninformative)

          •     “A pop-up means an additional action which might not be convenient at that time. Now, it’s under my own control”.

          •     “So, you should immediately see whether it concerns a content alert or an alert regarding patient data registration. And also the subject: diabetes, cardiovascular risk management….If you move your mouse over the alert you should be able to see it. That would be worth a whole lot!”.

     -     Readability of the alert text (too wordy/verbose)

          •     “I think the phrasing is sometimes very complex. ‘Research has shown that….’ or ‘You could consider…..’. This should be a bit more to the point really!”.