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Table 4 Mediating effect of computer literacy in the relationship between service quality and EMR use as well as service quality and user satisfaction

From: Modeling antecedents of electronic medical record system implementation success in low-resource setting hospitals

Relationship Moderator β1 β2 t-stat Supported?
Service quality → EMR use (H11) Computer literacy 0.53 0.55 6.40* yes
Service Quality → User satisfaction (H12) Computer literacy 0.82 0.61 7.11** yes
  1. * p < .05. P < 0.05,** < 0.01