|
System Quality
|
SmartCare is easy to use
|
SQ1
|
0.89
|
0.84
|
0.68
|
0.84
|
|
SmartCare is user friendly
|
SQ2
|
0.76
|
|
I find it easy to get SmartCare to do what I want it to do
|
SQ3
|
0.71
|
|
The response time of SmartCare is acceptable
|
SQ4
|
0.88
|
|
Information quality
|
SmartCare provides sufficient information to enable you to do your tasks
|
IQ1
|
0.73
|
0.91
|
0.74
|
0.89
|
|
I am satisfied with the accuracy of SmartCare
|
IQ2
|
0.86
|
|
SmartCare generate complete report
|
IQ3
|
0.84
|
|
With SmartCare, I am able to access the information I need in time
|
IQ4
|
0.91
|
|
The reports from other departments are in the format of my need.
|
IQ5
|
0.83
|
|
Service Quality
|
SmartCare is dependable
|
SQ1
|
0.86
|
0.89
|
0.73
|
0.85
|
|
My supervisor has been helpful in the use of SmartCare.
|
SQ2
|
0.87
|
|
The available user guides and help function is helpful
|
SQ3
|
0.79
|
|
I can access computers in the ward when I need them
|
SQ4
|
0.91
|
|
The generator automatically backs up power losses
|
SQ5
|
0.87
|
| |
The support from Tulane is timely.
|
SQ6
|
0.77
|
| |
The reported bugs on the software get fixed in acceptable time frame
|
SQ&
|
0.74
|
|
Use
|
I frequently use SmartCare for my tasks
|
Use1
|
0.88
|
0.91
|
0.76
|
0.91
|
|
I am dependent on SmartCare for my task
|
Use2
|
0.93
|
|
User Satisfaction
|
I can finish my task faster with SmartCare
|
US1
|
0.89
|
0.89
|
0.69
|
0.86
|
|
SmartCare improves my productivity
|
US2
|
0.81
|
|
SmartCare has positive impact on quality of my task
|
US3
|
0.78
|
|
Overall I am satisfied with SmartCare
|
US4
|
0.81
|
|
Perceived net-benefit
|
I expect SmartCare to make the patient care faster
|
PN1
|
0.95
|
0.95
|
0.79
|
0.84
|
|
I expect SmartCare to increase my effectiveness
|
PN2
|
0.93
|
|
I expect SmartCare to make the hospital service better
|
PN3
|
0.91
|
|
Computer literacy
|
I am interested in working with computers
|
CA1
|
0.94
|
0.96
|
0.81
|
0.91
|
|
I have moderate skill in using computers
|
CA2
|
0.93
|
|
I take computer trainings in the hospital
|
CA3
|
0.89
|
|
I am playful in technology
|
CA4
|
0.91
|
|
I feel that using computers will support me to be more efficient in the future
|
CA5
|
0.96
|
