Variable | Item | Abbr | SD | CR | AVE | C α |
---|---|---|---|---|---|---|
System Quality | SmartCare is easy to use | SQ1 | 0.89 | 0.84 | 0.68 | 0.84 |
SmartCare is user friendly | SQ2 | 0.76 | ||||
I find it easy to get SmartCare to do what I want it to do | SQ3 | 0.71 | ||||
The response time of SmartCare is acceptable | SQ4 | 0.88 | ||||
Information quality | SmartCare provides sufficient information to enable you to do your tasks | IQ1 | 0.73 | 0.91 | 0.74 | 0.89 |
I am satisfied with the accuracy of SmartCare | IQ2 | 0.86 | ||||
SmartCare generate complete report | IQ3 | 0.84 | ||||
With SmartCare, I am able to access the information I need in time | IQ4 | 0.91 | ||||
The reports from other departments are in the format of my need. | IQ5 | 0.83 | ||||
Service Quality | SmartCare is dependable | SQ1 | 0.86 | 0.89 | 0.73 | 0.85 |
My supervisor has been helpful in the use of SmartCare. | SQ2 | 0.87 | ||||
The available user guides and help function is helpful | SQ3 | 0.79 | ||||
I can access computers in the ward when I need them | SQ4 | 0.91 | ||||
The generator automatically backs up power losses | SQ5 | 0.87 | ||||
 | The support from Tulane is timely. | SQ6 | 0.77 | |||
 | The reported bugs on the software get fixed in acceptable time frame | SQ& | 0.74 | |||
Use | I frequently use SmartCare for my tasks | Use1 | 0.88 | 0.91 | 0.76 | 0.91 |
I am dependent on SmartCare for my task | Use2 | 0.93 | ||||
User Satisfaction | I can finish my task faster with SmartCare | US1 | 0.89 | 0.89 | 0.69 | 0.86 |
SmartCare improves my productivity | US2 | 0.81 | ||||
SmartCare has positive impact on quality of my task | US3 | 0.78 | ||||
Overall I am satisfied with SmartCare | US4 | 0.81 | ||||
Perceived net-benefit | I expect SmartCare to make the patient care faster | PN1 | 0.95 | 0.95 | 0.79 | 0.84 |
I expect SmartCare to increase my effectiveness | PN2 | 0.93 | ||||
I expect SmartCare to make the hospital service better | PN3 | 0.91 | ||||
Computer literacy | I am interested in working with computers | CA1 | 0.94 | 0.96 | 0.81 | 0.91 |
I have moderate skill in using computers | CA2 | 0.93 | ||||
I take computer trainings in the hospital | CA3 | 0.89 | ||||
I am playful in technology | CA4 | 0.91 | ||||
I feel that using computers will support me to be more efficient in the future | CA5 | 0.96 |