Country | Face-to-face contacts in office | Telephonic contacts | Contacts by email | |||
---|---|---|---|---|---|---|
mean | sd | mean | sd | mean | Sd | |
Austria | 48.02 | 21.40 | 10.69 | 10.44 | 1.65 | 3.5 |
Belgium | 18.64 | 7.94 | 10.40 | 9.10 | 0.62 | 1.76 |
Bulgaria | 32.05 | 14.75 | 12.26 | 10.03 | 1.36 | 5.94 |
Cyprus | 29.13 | 9.77 | 9.77 | 5.45 | 0.26 | 0.93 |
Czech Republic | 32.87 | 13.60 | 11.33 | 7.5 | 1.63 | 2.43 |
Denmark | 23.78 | 5.59 | 14.11 | 7.32 | 6.30 | 4.15 |
Estonia | 21.57 | 8.83 | 11.76 | 8.90 | 2.12 | 3.11 |
Finland | 12.56 | 4.85 | 5.64 | 3.45 | 0.34 | 1.4 |
Germany | 45.5 | 18.24 | 9.76 | 7.00 | 0.95 | 5.45 |
Greece | 31.72 | 14.14 | 6.81 | 7.83 | 0.36 | 1.47 |
Hungary | 50.43 | 16.14 | 11.66 | 7.94 | 0.9 | 2.56 |
Iceland | 13.93 | 6.88 | 11.48 | 5.37 | 2.86 | 3.82 |
Ireland | 30.49 | 10.41 | 8.90 | 5.64 | 0.4 | 0.88 |
Italy | 27.68 | 12.25 | 17.65 | 11.59 | 1.86 | 3.17 |
Latvia | 24.69 | 7.41 | 11.63 | 6.77 | 1.05 | 1.76 |
Lithuania | 24.36 | 7.16 | 7.61 | 6.72 | 0.23 | 1.05 |
Luxembourg | 25.13 | 12.63 | 9.85 | 7.76 | 2.27 | 3.89 |
Malta | 30.17 | 14.83 | 13.27 | 11.85 | 0.76 | 2.66 |
Netherlands | 27.86 | 6.07 | 8.04 | 6.50 | 1.09 | 3.72 |
Norway | 18.78 | 4.51 | 5.86 | 4.08 | 1.08 | 2.78 |
Poland | 34.73 | 11.91 | 5.32 | 5.91 | 0.39 | 1.66 |
Portugal | 21.53 | 6.14 | 3.18 | 2.10 | 0.93 | 2.17 |
Romania | 25.35 | 8.21 | 9.64 | 7.58 | 1.33 | 3.53 |
Slovakia | 46.22 | 15.35 | 5.35 | 4.73 | 0.54 | 1.57 |
Slovenia | 45.27 | 11.31 | 9.21 | 6.31 | 1.52 | 3.03 |
Spain | 36.22 | 9.78 | 3.49 | 2.65 | 0.36 | 1 |
Sweden | 13.03 | 3.59 | 6.09 | 4.33 | 1.02 | 2.17 |
Switzerland | 23.96 | 8.12 | 6.43 | 4.31 | 1.51 | 2.93 |
Turkey | 61.79 | 16.47 | 5.95 | 6.65 | 0.2 | 1.4 |
England | 29.26 | 6.78 | 8.95 | 9.02 | 0.14 | 0.5 |
FYRMO | 39.54 | 14.56 | 9.65 | 7.92 | 1.23 | 2.96 |
Total | 31.43 | 16.63 | 8.7 | 7.83 | 1.1 | 3.01 |