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Table 5 Mean number and type of daily contact between GP and patient: comparison among 31 European countries (QUALICOPC survey/indicator question GP40: daily contacts)

From: Basic ICT adoption and use by general practitioners: an analysis of primary care systems in 31 European countries

Country Face-to-face contacts in office Telephonic contacts Contacts by email
mean sd mean sd mean Sd
Austria 48.02 21.40 10.69 10.44 1.65 3.5
Belgium 18.64 7.94 10.40 9.10 0.62 1.76
Bulgaria 32.05 14.75 12.26 10.03 1.36 5.94
Cyprus 29.13 9.77 9.77 5.45 0.26 0.93
Czech Republic 32.87 13.60 11.33 7.5 1.63 2.43
Denmark 23.78 5.59 14.11 7.32 6.30 4.15
Estonia 21.57 8.83 11.76 8.90 2.12 3.11
Finland 12.56 4.85 5.64 3.45 0.34 1.4
Germany 45.5 18.24 9.76 7.00 0.95 5.45
Greece 31.72 14.14 6.81 7.83 0.36 1.47
Hungary 50.43 16.14 11.66 7.94 0.9 2.56
Iceland 13.93 6.88 11.48 5.37 2.86 3.82
Ireland 30.49 10.41 8.90 5.64 0.4 0.88
Italy 27.68 12.25 17.65 11.59 1.86 3.17
Latvia 24.69 7.41 11.63 6.77 1.05 1.76
Lithuania 24.36 7.16 7.61 6.72 0.23 1.05
Luxembourg 25.13 12.63 9.85 7.76 2.27 3.89
Malta 30.17 14.83 13.27 11.85 0.76 2.66
Netherlands 27.86 6.07 8.04 6.50 1.09 3.72
Norway 18.78 4.51 5.86 4.08 1.08 2.78
Poland 34.73 11.91 5.32 5.91 0.39 1.66
Portugal 21.53 6.14 3.18 2.10 0.93 2.17
Romania 25.35 8.21 9.64 7.58 1.33 3.53
Slovakia 46.22 15.35 5.35 4.73 0.54 1.57
Slovenia 45.27 11.31 9.21 6.31 1.52 3.03
Spain 36.22 9.78 3.49 2.65 0.36 1
Sweden 13.03 3.59 6.09 4.33 1.02 2.17
Switzerland 23.96 8.12 6.43 4.31 1.51 2.93
Turkey 61.79 16.47 5.95 6.65 0.2 1.4
England 29.26 6.78 8.95 9.02 0.14 0.5
FYRMO 39.54 14.56 9.65 7.92 1.23 2.96
Total 31.43 16.63 8.7 7.83 1.1 3.01
  1. Source: QUALICOPC