Super user behaviors distinct to Unit 1 | Super user behaviors distinct to Unit 2 | |
---|---|---|
(1) Proactivity | Proactively supporting their peers | Reactively supporting their peers |
(2) Depth of explanation | Emphasizing why actions had to be performed in the EHR | Demonstrating how to accomplish tasks in the EHR but not explaining the logic behind these actions |
(3) Framing | Using positive frames to diffuse tension | Using neutral frames to diffuse tension |
(4) Information-sharing | Consistently sharing information about the EHR with all of the clinicians on the unit | Limiting the spread of information about the EHR to individuals they interacted with the most |