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Table 3 Super user behaviors that differed between units

From: A mixed methods study of how clinician ‘super users’ influence others during the implementation of electronic health records

  Super user behaviors distinct to Unit 1 Super user behaviors distinct to Unit 2
(1) Proactivity Proactively supporting their peers Reactively supporting their peers
(2) Depth of explanation Emphasizing why actions had to be performed in the EHR Demonstrating how to accomplish tasks in the EHR but not explaining the logic behind these actions
(3) Framing Using positive frames to diffuse tension Using neutral frames to diffuse tension
(4) Information-sharing Consistently sharing information about the EHR with all of the clinicians on the unit Limiting the spread of information about the EHR to individuals they interacted with the most