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Table 4 Satisfaction with choice

From: Does Choose & Book fail to deliver the expected choice to patients? A survey of patients' experience of outpatient appointment booking

Question

Categories

Choose & Book

(n = 30)

Partial Booking

(n = 23)

TOTAL

Mann-Whitney test comparing groups

For those who reported being given a choice: "Overall, how satisfied or dissatisfied were you with the experience of choosing your hospital?"

Very satisfied

11

9

20

z = 0.2, p = 0.9

 

Fairly satisfied

9

9

18

 
 

Fairly dissatisfied

3

1

4

 
 

Very dissatisfied

1

1

2

 
 

missing

6

3

9

Â