Question | Categories | Within GP surgery | Call centre | Online | TOTAL | Fisher exact test comparing groups | |
---|---|---|---|---|---|---|---|
"Do you consider that you were given any choice over your appointment?" | Yes | 13 | 14 | 3 | 30 | p = 0.07 (no and unsure combined) | |
 |  | No | 11 | 2 | 0 | 13 |  |
 |  | Unsure | 1 | 1 | 0 | 2 |  |
 |  | missing | 0 | 0 | 2 | 2 |  |
"Were you given a choice of the following?" | Hospital | Yes | 17 | 12 | 3 | 32 | p = 1.0 |
 |  | No | 8 | 5 | 2 | 15 |  |
 | Appointment Date | Yes | 5 | 6 | 5 | 16 | p = 0.003 |
 |  | No | 20 | 11 | 0 | 31 |  |
 | Time of Appointment | Yes | 21 | 9 | 1 | 16 | p = 0.008 |
 |  | No | 4 | 8 | 4 | 31 |  |