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Table 3 Perception of choice by Choose and Book booking method

From: Does Choose & Book fail to deliver the expected choice to patients? A survey of patients' experience of outpatient appointment booking

Question Categories Within GP surgery Call centre Online TOTAL Fisher exact test comparing groups
"Do you consider that you were given any choice over your appointment?" Yes 13 14 3 30 p = 0.07 (no and unsure combined)
   No 11 2 0 13  
   Unsure 1 1 0 2  
   missing 0 0 2 2  
"Were you given a choice of the following?" Hospital Yes 17 12 3 32 p = 1.0
   No 8 5 2 15  
  Appointment Date Yes 5 6 5 16 p = 0.003
   No 20 11 0 31  
  Time of Appointment Yes 21 9 1 16 p = 0.008
   No 4 8 4 31