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Table 2 Perception of choice by referral method

From: Does Choose & Book fail to deliver the expected choice to patients? A survey of patients' experience of outpatient appointment booking

Question

Categories

Choose & Book

(n = 47)

Partial Booking

(n = 57)

TOTAL

Test comparing groups

(excluding missing data)

"Do you consider that you were given any choice over your appointment?"

Yes

30

23

53

Fisher's exact p = 0.015 (no and unsure combined)

  

No

13

31

44

 
  

Unsure

2

3

5

 
  

missing

2

0

2

 

"Were you given a choice of the following?"

Hospital

Yes

32

11

43

Fisher's exact p < 0.001

  

No

15

46

61

 
 

Appointment Date

Yes

16

17

33

Fisher's exact p = 0.7

  

No

31

40

71

 
 

Time of Appointment

Yes

16

14

30

Fisher's exact p = 0.4

  

No

31

43

74

 

Number of hospitals offered

1 – no choice

15

47

62

Mann-Whitney z = 5.3, p < 0.001

  

2

16

7

23

 
  

3

6

1

7

 
  

4

6

0

6

 
  

Can't remember

4

0

4

 
  

missing

0

2

2

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