Table 1 Patient sample (n = 596)

Female patients

354 (59%)

Patients aged 65 years or older

121 (22%)

Educational level (n = 366)

-Low

172 (47%)

-Medium

132 (36%)

-High

62 (17%)

Perceived overall health status (n = 412)

- Poor/fair

300 (53%)

- Good/very good/excellent

112(47%)

Patients with chronic diseases (n = 427)

204 (48%)

Mean (standard deviation)

Age in years (n = 517)

49.2(17.1)

Mean Communication score (MAAS)

2.3 (0.55)

Mean Patient-centred communication score (PCC)

2.0 (0.68)

Mean Shared decision making score (SDM)

2.3 (0.84)