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Table 2 Structured telephone support

From: Home based telemedicine intervention for patients with uncontrolled hypertension: - a real life - non-randomized study

Scheduled contacts per patient (total) 5.2 ± 4.3 (370)
Reasons for scheduled contacts:  
  - scheduled control 148
  - BP values above the threshold 176
  - BP values below the threshold 11
  - data not sent 35
Actions undertaken during scheduled contacts:  
  - educational reinforcements., therapeutic compliance verifications, rescheduled contacts, etc.… 370
  - therapeutic changes 124
  - contacts with cardiologist 8
  - contacts with other specialists 2
  - requests for diagnostic examinations 7
  - sending to the emergency room for syncope 1
Unscheduled contacts per patient (total) 0.4 ± 0.9 (30)
Reasons for unscheduled contacts:  
  - communications 5
  - BP values above the threshold 18
  - BP values below the threshold 4
  - comfort request for anxiety 3
Actions undertaken:  
  - educational reinforcements., therapeutic compliance verifications, rescheduled contacts 27
  - therapeutic changes 10
  - contacts with cardiologist 2
  - contacts with GP 1
  1. BP indicates blood pressure; GP, general practitioner.