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Table 1 Characteristics of study population

From: Questionnaire survey about use of an online appointment booking system in one large tertiary public hospital outpatient service center in China

Variable

Number

%

Patients (n = 958)

  

 Gender (n = 895)

  

 Male

378

42.23

 Female

517

57.77

 Age (year, n = 926)

  

 <18

38

4.10

 18-25

143

15.44

 26-35

237

25.59

 36-45

163

17.60

 46-55

155

16.74

 56-65

118

12.74

 >65

72

7.78

 Marriage (n = 932)

  

 Single

191

20.49

 Married

577

61.91

 Divorced/Separated

139

14.91

 Widowed

25

2.68

 Education level (n = 887)

  

 Post graduated or above

60

6.76

 Undergraduate or Junior College

348

39.23

 Technical secondary school or senior high school

226

25.48

 Junior high school

175

19.73

 Primary school or below

78

8.79

 Place of residence (n = 921)

  

 Local

475

51.57

 Not local, immigrated from other cities

193

20.96

 Not local, just visit Shanghai

253

27.47

 Way of paying (n = 899)

  

 Out-of-pocket

346

38.49

 Medical insurance

513

57.06

 Others payment

40

4.45

 Monthly income (Yuan, n = 886)

  

 < 1000

78

8.80

 1001-3000

307

34.65

 3001-5000

257

29.01

 5001-10000

172

19.41

 > 10000

72

8.13

 Is this the first time visiting? (n = 898)

  

 Yes

257

28.62

 No

641

71.38

 Doctors (n = 200)

  

 Professional title (n = 197)

  

 Attending doctor or Resident

114

57.87

 Associate Professor

45

22.84

 Professor

38

19.29

 Gender (n = 194)

  

 Male

118

60.82

 Female

76

39.18

 Specialty (n = 194)

  

 Surgery

61

31.44

 Internal medicine

59

30.41

 Gynecology and obstetrics Department, Otolaryngology Department, Stomatology Department, Craniocerebral surgery Department, and Burns surgery Department

32

16.49

 Neurology Department and Epidemiology Department

13

6.70

 Imageology Department and Experimental Diagnosis Department

7

3.61

 Other Departments

22

11.34