Dimension | Aspects | Example indicators |
---|---|---|
1 – Availability | - System availability | - Percentage of uptime of an EMR |
- User access | - Number of users with accounts for a Personal Health Record. | |
- Content availability | - Months of dispensing data for a dispensing record. | |
2 – System use | - Use | - Number of log ins/user/month |
- User experience | - Survey of user experience. | |
3 – Clinical behaviour | - General capacity | - Number of patients seen per day in office. |
- Specific behaviours | - Rates of blood pressure screening | |
4 – Clinical outcomes | - Patient outcomes | - Change in blood pressure |
- Provider outcomes | Â | |
- Organizational outcomes | - Nosocomial infection rates | |
- Population outcomes | - Rates of obesity | |
 | - Cost outcomes | - Changes in relative cost curves for an organization |