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Table 3 Comparison of triage note cohorts by quality measures

From: Clinical decision support improves quality of telephone triage documentation - an analysis of triage documentation before and after computerized clinical decision support

Note quality measures Cohorts (N = 50) Percent difference between cohorts
  CDS n (%) Pre CDS n (%) No CDS n (%) Pre CDS – CDS (p value) No CDS –CDS (p value) Pre CDS - No CDS (p value)
Triage urgency not specific 0 (0) 17 (34) 21 (42) 34% (<.0001) 42% (<.0001) −8% (0.54)
Two or more different triage dispositions 0 (0) 1 (2) 0 (0) 2% (0.99) 0% (0.99) 2% (0.99)
Critical symptom indicator missing 0 (0) 11 (22) 18 (36) 22% (0.0006) 36% (<.0001) −14% (0.13)
Major documentation defect 0 (0) 16 (32) 21 (42) 32% (<.0001) 42% (<.0001) −10% (0.31)