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Table 3 Comparison of triage note cohorts by quality measures

From: Clinical decision support improves quality of telephone triage documentation - an analysis of triage documentation before and after computerized clinical decision support

Note quality measures

Cohorts (N = 50)

Percent difference between cohorts

 

CDS n (%)

Pre CDS n (%)

No CDS n (%)

Pre CDS – CDS (p value)

No CDS –CDS (p value)

Pre CDS - No CDS (p value)

Triage urgency not specific

0 (0)

17 (34)

21 (42)

34% (<.0001)

42% (<.0001)

−8% (0.54)

Two or more different triage dispositions

0 (0)

1 (2)

0 (0)

2% (0.99)

0% (0.99)

2% (0.99)

Critical symptom indicator missing

0 (0)

11 (22)

18 (36)

22% (0.0006)

36% (<.0001)

−14% (0.13)

Major documentation defect

0 (0)

16 (32)

21 (42)

32% (<.0001)

42% (<.0001)

−10% (0.31)