Decision Aid Function | Biasing by Personal Stories | Facilitating by Personal Stories |
---|---|---|
Accurate and Balanced Information | Narrator uses more (or less) value-laden and emotional terms to describe (less) favoured options. | Narrator uses language that helps describe the emotional content of the options and decision. |
Accurate and Balanced Information | Narrator refers to only those facts important to him/her in choosing option A or rejecting option B. | Narrator makes explicit the importance of exploring all options regardless of prior experiences. |
Attention and guidance | The smaller selection of facts used by the narrator to explain his/her choice is easier to process and evaluate. | Guidance on how the narrator went about making the decision. |
Attention and guidance | The story primes/ reinforces selected facts interfering with processing of all facts. | Presents facts in a more accessible way, making them easier to process and recall. |
Patient evaluations/trade-offs | Processing the values and trade-offs important to the narrator when s/he made their choice. | Helps make explicit the role of different patients’ values and experiences to make the decision. |
Patient evaluations/trade-offs | Patient opinions about the narrator, and not the story content, used to make the choice. | Provides relevant social reference and/or causal information to help patients reach judgments. |