Table 2 The measurement model: individual loadings of the highest-loading items in this study

PE

U5

Using BelRAI makes it easier to do my job.

0.9384

RA2

Using BelRAI improves the quality of the work I do.

0.9604

RA3

Using BelRAI makes it easier to do my job.

0.9618

RA4

Using BelRAI enhances my effectiveness on the job.

0.9700

RA5*

Using BelRAI increases my productivity.

0.9506

EE

EOU1

Learning to operate BelRAI is easy for me.

0.9090

EOU3*

My interaction with BelRAI is clear and understandable.

0.8965

EOU5*

It is easy for me to become skilful at using BelRAI.

0.9074

EOU6*

I find BelRAI easy to use.

0.8782

ATUT

A3

I like the idea of using BelRAI.

0.9174

IM3

I have fun using BelRAI.

0.9600

AF2*

Working with BelRAI is fun.

0.9351

Affect1*

I like working with BelRAI.

0.9447

SI

SF2*

The senior management of this organisation has been helpful in the use of BelRAI.

0.7663

SF3

My supervisor is very supportive of the use of BelRAI for my job.

0.9298

SF4*

In general, the organisation has supported the use of BelRAI.

0.9439

FC

PBC1

I have control over using BelRAI.

0.9276

PBC2*

I have the resources necessary to use BelRAI.

0.8756

PBC3*

I have the knowledge necessary to use BelRAI.

0.9049

PBC4

Given the resources, opportunities and knowledge it takes to use BelRAI, it is easy for me to use BelRAI.

0.8203

SE

SE4*

Using BelRAI, I could complete the job or task if I had seen someone else using it before trying it myself.

0.7972

SE5

Using BelRAI, I could complete the job or task if I could call someone for help if I got stuck.

0.8373

SE6*

Using BelRAI, I could complete the job or task if someone else had helped me get started.

0.8448

SE9

Using BelRAI, I could complete the job or task if someone showed me how to use it first.

0.8586

ANX

ANX1*

I feel apprehensive about using BelRAI.

0.9315

ANX2*

It scares me to think that I could lose a lot of information using BelRAI by hitting the wrong key.

0.8081

ANX3*

I hesitate to use BelRAI for fear of making mistakes I cannot correct.

0.8046

ANX4*

BelRAI is somewhat intimidating to me.

0.8054

BI

BI1*

I intend to use BelRAI in the next 3 months.

0.9776

BI2*

I predict I would use BelRAI in the next 3 months.

0.9708

BI3*

I plan to use BelRAI in the next 3 months.

0.9614