Table 8 Structural model results

H ₁

System Quality → Perceived Usefulness

0.17

3.36***

Yes

H ₂

Information Quality → Perceived Usefulness

0.40

5.17***

Yes

H ₃

Service Quality → Perceived Usefulness

0.03

0.45

No

H ₄

System Quality → User Satisfaction

0.29

7.10***

Yes

H ₅

Information Quality → User Satisfaction

0.14

3.31***

Yes

H ₆

Service Quality → User Satisfaction

0.14

3.87***

Yes

H ₇

Perceived Usefulness → User Satisfaction

0.37

9.90***

Yes

H ₈

Perceived Usefulness → PACS Dependence

0.41

11.05***

Yes

H ₉

User Satisfaction → PACS Dependence

0.53

13.57***

Yes