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Table 3 Proposed relationships among key constructs and supportive literature

From: A Socio-technical assessment of the success of picture archiving and communication systems: the radiology technologist’s perspective

Relationships Supportive literature
System quality → Perceived usefulness [16, 30, 36, 40, 45]
Information quality → Perceived usefulness [36, 44, 48, 52]
Service quality → Perceived usefulness [36, 52]
System quality → User satisfaction [16, 26, 36, 44, 49, 50]
Information quality → User satisfaction [36, 44, 48, 52]
Service quality → User satisfaction [36, 44, 48, 52]
Perceived usefulness → User satisfaction [26, 36, 44, 45, 48, 52]
Perceived usefulness → PACS dependence [12, 16, 45]
User satisfaction → PACS dependence [16]