A Socio-technical assessment of the success of picture archiving and communication systems: the radiology technologist’s perspective

Table 3 Proposed relationships among key constructs and supportive literature

Relationships	Supportive literature
System quality → Perceived usefulness	[16, 30, 36, 40, 45]
Information quality → Perceived usefulness	[36, 44, 48, 52]
Service quality → Perceived usefulness	[36, 52]
System quality → User satisfaction	[16, 26, 36, 44, 49, 50]
Information quality → User satisfaction	[36, 44, 48, 52]
Service quality → User satisfaction	[36, 44, 48, 52]
Perceived usefulness → User satisfaction	[26, 36, 44, 45, 48, 52]
Perceived usefulness → PACS dependence	[12, 16, 45]
User satisfaction → PACS dependence	[16]

ISSN: 1472-6947