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Table 2 Definitions of key constructs in this study

From: A Socio-technical assessment of the success of picture archiving and communication systems: the radiology technologist’s perspective

Variables

Generic IS definition

PACS-specific definition

System quality

The degree to which the SIS is easy to use [16].

The extent to which PACS is easy to use.

Information quality

The degree to which information produced has the attributes of content, accuracy, and format required by the user [16].

The extent to which the information quality of the output via PACS is sufficient, accurate, and up-to-date.

Service quality

The overall user assessment and service delivery assessment in the virtual marketplace [37].

The extent that PACS performs the service correctly the first time and the ability to fulfill its agreements.

Perceived usefulness

The degree to which the user believes that using a particular system has enhanced his or her job performance [16].

The extent that RTs believe that utilizing PACS has improved his/her job performance.

User satisfaction

The degree of user satisfaction with the system [16].

The degree of RT’s satisfaction with PACS.

PACS Dependence

The degree to which the user is dependent on the IS for the execution of their tasks [16].

The degree to which the RT is dependent on PACS for the execution of their tasks.