From: Qualitative evaluation of a diabetes electronic decision support tool: views of users
Barriers related to the tool | Barriers related to users |
---|---|
·Loading or opening speed too slow | ·Users’ poor knowledge with the tool’s functions |
·Sometimes pathology results not fully uploaded or no results in the toole.g. eGFR, cholesterol or urine albumin | e.g. Not aware of other functions except for the side bar |
·Some information not included in the tool | ·Time pressure |
e.g. information on vaccinations, cardiovascular risk | ·No financial incentive to GPs to use the tool |
·Problems with the tool’s screene.g. Screen interferes with the existing window, too big and cannot be minimised | ·Not fitting the use of the tool with the consultation process |
·Lengthened the consultation time |  |
·Cannot add in new progress notes | |
e.g. Foot check notes, eye check notes, action and improvement notes | |
·Wrong alert of resultse.g. sometimes alerts everything in red (as abnormal), still no change even when changing the values manually | |
·No summary information report for diabetes cycle of care |  |