Table 6 Results of structural equation modeling
Path | Path name | Path coefficient | t Value |
|---|---|---|---|
System quality (ξ1)→ Service quality (η1) ( H1 ) | γ11 | 0.55 | 6.40* |
System quality (ξ1)→ Job satisfaction (η2) ( H2 ) | γ21 | 0.32 | 3.11* |
System quality (ξ1)→ System performance (η3) ( H3 ) | γ31 | 0.47 | 5.56* |
Service quality (η1)→ System performance (η3) ( H4 ) | β31 | 0.38 | 3.65* |
Job satisfaction (η2)→ System performance (η3) ( H5 ) | β32 | 0.46 | 5.26* |
System quality (ξ1)→ Security (x1) | λ1 | 0.053 | 1.07 |
System quality (ξ1)→ Ease of use (x 2) | λ2 | 0.65 | 7.83* |
System quality (ξ1)→ Efficiency (x3) | λ3 | 0.41 | 4.33* |
Service Quality (η1)→ Reliability (y1) | λ4 | 0.031 | 0.79 |
Service Quality (η1)→ Responsiveness (y 2) | λ5 | 0.60 | 7.22* |
System performance (η3)→ Work performance (y 3) | λ6 | 0.59 | 7.03* |
System performance (η3)→ Work commitment (y 4) | λ7 | 0.46 | 5.22* |
Goodness of fit χ 2/d.f.= 2.39, GFI = .92, AGFI = .87, NFI = .92, RMSR = .056. | |||