Construct | Variable/Question item | Standard loading (p< 0.05) | Composite reliability (> 0.6) | AVE (> 0.5) |
---|---|---|---|---|
System quality | Security | Â | 0.83 | 0.55 |
1. User login is required to access the hospital information system. | 0.73* | |||
2. Auto logout is enabled after a period of inactivity on the hospital information system. | 0.72* | |||
3. The antivirus software prevents the hospital information system from being attacked by virus. | 0.73* | |||
4. The hospital information system is regularly maintained and examined by personnel from the Information Office. | 0.78* | |||
Ease of use | Â | 0.93 | 0.76 | |
1. The user interface of the hospital information system is easy to use. | 0.84* | |||
2. The tutorials or instructions provided by the hospital help me learn how to use the system easily. | 0.98* | |||
3. The user interface designed by the hospital is human-oriented. | 0.93* | |||
4. I am clear about every function of the hospital information system. | 0.71* | |||
Efficiency | Â | 0.94 | 0.78 | |
1. I am very familiar with the interface of the hospital information system. | 0.86* | |||
2. The user interface items of the hospital information system are quite easy to understand. | 0.78* | |||
3. The hospital information system greatly helps to improve work efficiency. | 0.95* | |||
4. The processing speed of the hospital information system affects my work speed. | 0.94* | |||
Service quality | Reliability | Â | 0.82 | 0.53 |
1. The data I entered is easily uploaded to the central processing system. | 0.70* | |||
2. The data from the hospital information system is trustworthy. | 0.72* | |||
3. The hospital information system is an essential tool that supports my work. | 0.78* | |||
4. The hospital information system can satisfy my individual needs. | 0.71* | |||
Responsiveness | Â | 0.95 | 0.81 | |
1. The hospital information system gives rapid warnings of error values entered. | 0.94* | |||
2. The hospital system detects problems rapidly and offers immediate support. | 0.95* | |||
3. The hospital information system provides tutorials or instructions. | 0.84* | |||
4. The hospital information system offers troubleshooting tips. | 0.87* | |||
Job satisfaction | Â | Â | 0.95 | 0.79 |
1. The hospital information system improves my work performance. (JS1) | 0.88* | |||
2. The hospital information system enhances harmony between me and my supervisors (subordinates). (JS2) | 0.96* | |||
3. The hospital information system enhances the teamwork between me and my colleagues. (JS3) | 0.85* | |||
4. The hospital information system offers better achievements in work planning. (JS4) | 0.89* | |||
5. The hospital information system reduces my workload. (JS5) | Â | |||
6. I feel accomplished with the hospital information system. (JS6) | 0.86* | |||
System performance | Work performance | Â | 0.95 | 0.79 |
1. The information system strengthens my professional skills. | 0.89* | |||
2. I am capable of handling the mistakes made by the information system. | 0.87* | |||
3. I am familiar with the operation process of the information system. | 0.86* | |||
4. The information system improves my work efficiency. | 0.95* | |||
5. The information system allows me to achieve better results in the evaluation by the hospital. | 0.88* | |||
Work commitment | Â | 0.91 | 0.66 | |
1. I do my best to overcome any problem encountered when using the information system. | 0.79* | |||
2. Because of the complete functions of the information system, I will never consider leaving the hospital even when there is a better offer. | 0.82* | |||
3. I am confident of the hospital’s future due to the complete functions of the information system. | 0.76* | |||
4. Because of the complete functions of the information system, I am inclined to remain within the hospital even if the environment is getting worse. | 0.83* | |||
 | 5. The environment provided by the information system and complete system motivate me to share my experiences with my colleagues. | 0.85* |  |  |