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Table 3 Results of confirmatory factor analysis

From: Motivating medical information system performance by system quality, service quality, and job satisfaction for evidence-based practice

Construct

Variable/Question item

Standard loading (p< 0.05)

Composite reliability (> 0.6)

AVE (> 0.5)

System quality

Security

 

0.83

0.55

1. User login is required to access the hospital information system.

0.73*

2. Auto logout is enabled after a period of inactivity on the hospital information system.

0.72*

3. The antivirus software prevents the hospital information system from being attacked by virus.

0.73*

4. The hospital information system is regularly maintained and examined by personnel from the Information Office.

0.78*

Ease of use

 

0.93

0.76

1. The user interface of the hospital information system is easy to use.

0.84*

2. The tutorials or instructions provided by the hospital help me learn how to use the system easily.

0.98*

3. The user interface designed by the hospital is human-oriented.

0.93*

4. I am clear about every function of the hospital information system.

0.71*

Efficiency

 

0.94

0.78

1. I am very familiar with the interface of the hospital information system.

0.86*

2. The user interface items of the hospital information system are quite easy to understand.

0.78*

3. The hospital information system greatly helps to improve work efficiency.

0.95*

4. The processing speed of the hospital information system affects my work speed.

0.94*

Service quality

Reliability

 

0.82

0.53

1. The data I entered is easily uploaded to the central processing system.

0.70*

2. The data from the hospital information system is trustworthy.

0.72*

3. The hospital information system is an essential tool that supports my work.

0.78*

4. The hospital information system can satisfy my individual needs.

0.71*

Responsiveness

 

0.95

0.81

1. The hospital information system gives rapid warnings of error values entered.

0.94*

2. The hospital system detects problems rapidly and offers immediate support.

0.95*

3. The hospital information system provides tutorials or instructions.

0.84*

4. The hospital information system offers troubleshooting tips.

0.87*

Job satisfaction

  

0.95

0.79

1. The hospital information system improves my work performance. (JS1)

0.88*

2. The hospital information system enhances harmony between me and my supervisors (subordinates). (JS2)

0.96*

3. The hospital information system enhances the teamwork between me and my colleagues. (JS3)

0.85*

4. The hospital information system offers better achievements in work planning. (JS4)

0.89*

5. The hospital information system reduces my workload. (JS5)

 

6. I feel accomplished with the hospital information system. (JS6)

0.86*

System performance

Work performance

 

0.95

0.79

1. The information system strengthens my professional skills.

0.89*

2. I am capable of handling the mistakes made by the information system.

0.87*

3. I am familiar with the operation process of the information system.

0.86*

4. The information system improves my work efficiency.

0.95*

5. The information system allows me to achieve better results in the evaluation by the hospital.

0.88*

Work commitment

 

0.91

0.66

1. I do my best to overcome any problem encountered when using the information system.

0.79*

2. Because of the complete functions of the information system, I will never consider leaving the hospital even when there is a better offer.

0.82*

3. I am confident of the hospital’s future due to the complete functions of the information system.

0.76*

4. Because of the complete functions of the information system, I am inclined to remain within the hospital even if the environment is getting worse.

0.83*

 

5. The environment provided by the information system and complete system motivate me to share my experiences with my colleagues.

0.85*

  
  1. * p < .05; AVE, Average variance extracted.