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Table 1 Summary of constructs and variables

From: Motivating medical information system performance by system quality, service quality, and job satisfaction for evidence-based practice

Construct Variable Operational definition Cronbach’s α (> .6) References
System quality Security It refers to a hospital’s capabilities of providing information system services that safely protection the user information, confirmation the user identification, and prevention the virus requested by users. 0.90 [9, 12]
Ease of use It refers to the degree to which the information system service is perceived as relatively easy and human-oriented to learn and use by users.
Efficiency It refers to the degree to which the information system service is perceived as greatly helpful to facilitate and improve the work efficiency and work speed.
Service quality Reliability It refers to a hospital’s capabilities of providing information system services that correctly delivery the service requested by users. 0.91 [31, 38]
Responsiveness It refers to a hospital’s capabilities of providing information system services that instantly and rapidly respond to users’ demands.
Job satisfaction Job satisfaction The psychological state of system user involves their positive or negative feelings or attitudes after having experienced information system services. 0.92 [40, 47]
System performance Work performance It refers to the benefits such as strengthening users’ work efficiency, professional skills, operation process, etc. that information system services could provide. 0.91 [36, 37]
  Work commitment It refers to users’ inclination to remain within the hospital due to the capabilities of overcoming any problem encountered that information system services could provide.