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Data collection
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· Electronic tools for data collection and rapid access to data for purposes of research and disease surveillance.
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Management
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· Management of health information for planning, monitoring, evaluation and supervision of workers and service delivery.
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· Administrative help with data collection and rapid reporting.
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· Facilitating communication amongst community health workers (CHWs) and between CHWs and supervisors.
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· Improving administrative systems, for example, for human resource, financial and supply chain management.
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Clinical service delivery
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· Providing support for health workers at point of care for diagnosis and treatment, via job aids and decision-making tools in the form of electronic guidelines, algorithms and referral mechanisms.
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· Patient electronic health records that can be accessed by both community and facility-based health personnel.
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· Patient access to medication via electronic prescribing system.
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Health promotion activities
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· Health promotion messaging via mobile phones directly to patients to increase health awareness, support treatment adherence or promote access to health services.
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· Audiovisual applications available on mobile phones to use as a job aid for CHWs.
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· Support for scheduling of home visits and targeted advice.
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Education and training
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· Training personnel via distance learning opportunities.
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· Evaluation of the impact of the education through distance quizzes.
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· Ongoing training through regular electronic updates and access to reference material.
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