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Table 1 Different applications of mHealth in community-based health care settings

From: Applying a framework for assessing the health system challenges to scaling up mHealth in South Africa

mHealth applications Examples
Data collection · Electronic tools for data collection and rapid access to data for purposes of research and disease surveillance.
Management · Management of health information for planning, monitoring, evaluation and supervision of workers and service delivery.
  · Administrative help with data collection and rapid reporting.
  · Facilitating communication amongst community health workers (CHWs) and between CHWs and supervisors.
  · Improving administrative systems, for example, for human resource, financial and supply chain management.
Clinical service delivery · Providing support for health workers at point of care for diagnosis and treatment, via job aids and decision-making tools in the form of electronic guidelines, algorithms and referral mechanisms.
  · Patient electronic health records that can be accessed by both community and facility-based health personnel.
  · Patient access to medication via electronic prescribing system.
Health promotion activities · Health promotion messaging via mobile phones directly to patients to increase health awareness, support treatment adherence or promote access to health services.
  · Audiovisual applications available on mobile phones to use as a job aid for CHWs.
  · Support for scheduling of home visits and targeted advice.
Education and training · Training personnel via distance learning opportunities.
  · Evaluation of the impact of the education through distance quizzes.
  · Ongoing training through regular electronic updates and access to reference material.