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Table 1 Different applications of mHealth in community-based health care settings

From: Applying a framework for assessing the health system challenges to scaling up mHealth in South Africa

mHealth applications

Examples

Data collection

· Electronic tools for data collection and rapid access to data for purposes of research and disease surveillance.

Management

· Management of health information for planning, monitoring, evaluation and supervision of workers and service delivery.

 

· Administrative help with data collection and rapid reporting.

 

· Facilitating communication amongst community health workers (CHWs) and between CHWs and supervisors.

 

· Improving administrative systems, for example, for human resource, financial and supply chain management.

Clinical service delivery

· Providing support for health workers at point of care for diagnosis and treatment, via job aids and decision-making tools in the form of electronic guidelines, algorithms and referral mechanisms.

 

· Patient electronic health records that can be accessed by both community and facility-based health personnel.

 

· Patient access to medication via electronic prescribing system.

Health promotion activities

· Health promotion messaging via mobile phones directly to patients to increase health awareness, support treatment adherence or promote access to health services.

 

· Audiovisual applications available on mobile phones to use as a job aid for CHWs.

 

· Support for scheduling of home visits and targeted advice.

Education and training

· Training personnel via distance learning opportunities.

 

· Evaluation of the impact of the education through distance quizzes.

 

· Ongoing training through regular electronic updates and access to reference material.