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Table 7 Organization of IT services - service provider.

From: The status of IT service management in health care - ITIL® in selected European countries

  Slovakia Switzerland Austria Bavaria South Tyrol TOTAL
  n % n % n % n % n % n %
In-House 9 39% 9 50% 7 44% 7 54% 1 20% 33 44%
Out-Sourced 3 13% 1 6% 1 6% 0 0% 0 0% 5 7%
Mixed 11 48% 8 44% 7 44% 6 46% 4 80% 36 48%
N.A. 0 0% 0 0% 1 6% 0 0% 0 0% 1 1%
TOTAL 23 100% 18 100% 16 100% 13 100% 5 100% 75 100%
  1. The maximum in each column is highlighted.