Table 6 Organization of IT service provision.
From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
Cost-Center | 2 | 9% | 5 | 28% | 3 | 19% | 1 | 8% | 1 | 20% | 12 | 16% |
Service-Center | 16 | 70% | 11 | 61% | 10 | 63% | 6 | 46% | 1 | 20% | 44 | 59% |
Mixed | 1 | 4% | 1 | 6% | 2 | 13% | 5 | 38% | 3 | 60% | 12 | 16% |
Not familiar with the concepts | 4 | 17% | 1 | 6% | 1 | 6% | 1 | 8% | 0 | 0% | 7 | 9% |
TOTAL | 23 | 100% | 18 | 100% | 16 | 100% | 13 | 100% | 5 | 100% | 75 | 100% |