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Table 5 Interviewees and their position within the organizations.

From: The status of IT service management in health care - ITIL® in selected European countries

 

Slovakia

Switzerland

Austria

Bavaria

South Tyrol

TOTAL

 

n

%

n

%

n

%

n

%

n

%

n

%

CEO/Managing Director

0

0%

3

17%

0

0%

2

15%

0

0

5

7%

CIO

0

0%

3

17%

3

19%

3

23%

0

0

9

12%

Head of IT department

10

43%

7

39%

5

31%

7

54%

3

60%

32

43%

IT Manager

3

13%

0

0%

3

19%

0

0%

2

40%

8

11%

Unspecified

6

26%

0

0%

0

0%

0

0%

0

0

6

8%

Others

4

17%

5

28%

5

31%

1

8%

0

0

15

20%

TOTAL

23

100%

18

100%

16

100%

13

100%

5

100%

75

100%

  1. (Maximum in each column is highlighted. N = 75)