Table 15 "Which reasons lead to the introduction of ITIL® in your hospital?" (The maximum in each column is highlighted. Answers given for selection. Multiple answers possible. N = 43)
From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
Better IT service | 5 | 83% | 6 | 43% | 7 | 64% | 7 | 64% | 3 | 75% | 28 | 61% |
IT cost reduction | 2 | 33% | 1 | 7% | 0 | 0% | 3 | 27% | 0 | 0% | 6 | 13% |
Increase in productivity | 2 | 33% | 5 | 36% | 2 | 18% | 4 | 36% | 2 | 50% | 15 | 33% |
Other benefits | 0 | 0% | 2 | 14% | 3 | 27% | 2 | 18% | 0 | 0% | 7 | 15% |
Overall number of respondents who gave at least one benefit | 6 | 14 | 11 | 11 | 4 | 46 | ||||||