Skip to main content

Advertisement

Table 15 "Which reasons lead to the introduction of ITIL® in your hospital?" (The maximum in each column is highlighted. Answers given for selection. Multiple answers possible. N = 43)

From: The status of IT service management in health care - ITIL® in selected European countries

  Slovakia Switzerland Austria Bavaria South Tyrol TOTAL
  n % n % n % n % n % n %
Better IT service 5 83% 6 43% 7 64% 7 64% 3 75% 28 61%
IT cost reduction 2 33% 1 7% 0 0% 3 27% 0 0% 6 13%
Increase in productivity 2 33% 5 36% 2 18% 4 36% 2 50% 15 33%
Other benefits 0 0% 2 14% 3 27% 2 18% 0 0% 7 15%
Overall number of respondents who gave at least one benefit 6   14   11   11   4   46