Table 13 "What are major reasons for you to not introduce ITIL® so far?" (The maximum in each column is highlighted. Answers given for selection. Multiple answers possible. N = 43)
From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
Missing budget | 3 | 50% | 0 | 0% | 1 | 9% | 1 | 9% | 1 | 25% | 6 | 13% |
Different priorities | 2 | 33% | 10 | 71% | 7 | 64% | 9 | 82% | 3 | 75% | 31 | 67% |
Missing motivation by management or staff | 4 | 67% | 0 | 0% | 3 | 27% | 1 | 9% | 0 | 0% | 8 | 17% |
Other reasons | 0 | 0% | 2 | 14% | 3 | 27% | 2 | 18% | 1 | 25% | 8 | 17% |
Overall number of respondents who gave at least one reason | 6 | 12 | 11 | 11 | 4 | 46 | ||||||