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Table 13 "What are major reasons for you to not introduce ITIL® so far?" (The maximum in each column is highlighted. Answers given for selection. Multiple answers possible. N = 43)

From: The status of IT service management in health care - ITIL® in selected European countries

  Slovakia Switzerland Austria Bavaria South Tyrol TOTAL
  n % n % n % n % n % n %
Missing budget 3 50% 0 0% 1 9% 1 9% 1 25% 6 13%
Different priorities 2 33% 10 71% 7 64% 9 82% 3 75% 31 67%
Missing motivation by management or staff 4 67% 0 0% 3 27% 1 9% 0 0% 8 17%
Other reasons 0 0% 2 14% 3 27% 2 18% 1 25% 8 17%
Overall number of respondents who gave at least one reason 6   12   11   11   4   46