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Table 11 Institutions that have ITIL® certified employees.

From: The status of IT service management in health care - ITIL® in selected European countries

  Slovakia Switzerland Austria Bavaria South Tyrol TOTAL
  n % n % n % n % n % n %
YES 0 0% 4 29% 1 9% 2 18% 0 0% 7 16%
NO 3 100% 10 71% 10 91% 9 82% 4 100% 36 84%
TOTAL 3 100% 14 100% 11 100% 11 100% 4 100% 43 100%
  1. (Maximum in each column is highlighted. N = 43)