Table 10 "Are you familiar with the term/concept ITIL®?" (The maximum in each column is highlighted. N = 75)
From: The status of IT service management in health care - ITIL® in selected European countries
Slovakia | Switzerland | Austria | Bavaria | South Tyrol | TOTAL | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
n | % | n | % | n | % | n | % | n | % | n | % | |
YES | 3 | 13% | 14 | 78% | 11 | 69% | 11 | 85% | 4 | 80% | 43 | 57% |
NO | 20 | 87% | 4 | 22% | 5 | 31% | 2 | 15% | 1 | 20% | 32 | 43% |
TOTAL | 23 | 100% | 18 | 100% | 16 | 100% | 13 | 100% | 5 | 100% | 75 | 100% |