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Table 2 Analyses of variables that may influence questioners' overall satisfaction with the online network ArboAntwoord.

From: An online expert network for high quality information on occupational safety and health: cross-sectional study of user satisfaction and impact

Characteristics of questioners and aspects related to perceived quality of the network and of the information received

(N)

Satisfied

n(%)

Not satisfied

n(%)

Satisfied vs. not satisfied

p

Gender

Female

70 (67)

34 (33)

 

(N = 227)

Male

92 (75)

31 (25)

0.21

Age group

15-29 years

20 (77)

6 (23)

 

(N = 227)

30-39 years

38 (73)

14 (27)

 
 

40-49 years

56 (71)

23 (29)

 
 

50-59 years

46 (72)

18 (28)

 
 

≥ 60 years

2 (33)

4 (67)

0.14

Educational level

Low

34 (67)

17 (33)

 

(N = 227)

Intermediate

65 (77)

19 (23)

 
 

High

63 (69)

29 (31)

0.48

Occupation

OSH professional

27 (73)

10 (27)

 

(N = 227)

Employee

107 (70)

45 (30)

 
 

Manager or employer

24 (77)

7 (23)

 
 

Other

4 (57)

3 (43)

0.48

Company Size

Small

56 (73)

21 (27)

 

(N = 224)

Medium

60 (70)

26 (30)

 
 

Large

45 (74)

16 (26)

0.50

Internet use per week

0-9 hours

83 (70)

36 (30)

 

(N = 227)

≥ 10 hours

79 (73)

29 (27)

0.57

User friendliness of the network

User friendly

138 (79)

36 (21)

 

(N = 215)

Not user friendly

19 (46)

22 (54)

< 0.001

Network was easy to handle

Easy

115 (80)

28 (20)

 

(N = 215)

Not easy

42 (58)

30 (42)

0.001

Accessibility of the network

Easily accessible

128 (80)

33 (20)

 

(N = 215)

Not easily accessible

29 (54)

25 (46)

< 0.001

Completeness of the information received

Complete

128 (85)

23 (15)

 

(N = 220)

Incomplete

31 (45)

38 (55)

< 0.001

Applicability of the information received

Applicable

139 (91)

14 (9)

 

(N = 220)

Inapplicable

20 (30)

47 (70)

< 0.001

Timeliness of the information received

On time

141 (76)

44 (24)

 

(N = 220)

Not on time

18 (51)

17 (49)

0.003

  1. Univariate associations between questioner characteristics, perceived qualities of the network, perceived qualities of the information received and questioners' overall satisfaction with the expert network ArboAntwoord.