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Table 3 Comparison of changes in scores by whether or not participants made positive comments in email exchanges.

From: Phase 1 pilot study of e-mail support for people with long term conditions using the Internet

Email comments

Number of participants

Mean score change from baseline to follow up

Internet uses

Positive

5

1.20

None

34

0.41

Internet self-efficacy

Positive

2

2.00

None

37

0.03

Satisfaction with information

Positive

12

1.00

None

27

0.19

Internet affecting confidence to manage LTC

Positive

4

-1.00

None

35

-0.06