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Table 2 Baseline distributions of five of the seven process measures and the primary outcome for 38 participants who completed the baseline survey (top row) and 19 who completed follow-up (second row).

From: Phase 1 pilot study of e-mail support for people with long term conditions using the Internet

Range of possible scores

Top 25% of scale

Middle 50% of scale

Bottom 25% of scale

All 38, or 19 completing follow-up

Five of the seven process measures

Internet applications (any purpose)

0-7

6

32

0

38

0-7

2

17

0

19

Internet applications (LTC)

0-7

0

6

32

38

0-7

0

4

15

19

Satisfaction with information obtained so far on LTC

1-5

14

21

3

38

1-5

7

11

1

19

Understanding of information obtained so far on LTC

1-5

22

15

1

38

1-5

10

9

0

19

Internet self-efficacy

2-20

21

16

1

38

2-30

13

6

0

19

Primary outcome measure

Internet makes me a lot more confident in dealing with LTC

1-5

6

32

0

38

1-5

4

15

0

19