From: Italian hospitals on the web: a cross-sectional analysis of official websites
Number and description of the item as it appears in the Codebook | Public hospitals type 1 (PubHs-1)# N = 198 | Public hospitals type 2 (PubHs-2)# N = 221 | Private hospitals (PrHs) N = 344 | p* value | p* value PubH-1 Vs PrHs |
---|---|---|---|---|---|
 | % of hospitals reporting the item |  |  | ||
20. Hospital history | 70.2 | 12.2 | 54.1 | <0.001 | <0.001 |
21. Contact details on the homepage or available at a click: hospital postal address | 86.4 | 81.0 | 92.2 | <0.001 | 0.03 |
22. Contact details on the homepage or available at a click: telephone and/or fax number | 84.3 | 88.7 | 91.6 | 0.04 | 0.01 |
23. Contact details on the homepage or available at a click: e-mail address | 67.2 | 30.8 | 79.4 | <0.001 | 0.01 |
24. Contact details on the homepage or available at a click: VAT number | 40.9 | 12.7 | 42.7 | <0.001 | 0.68 |
25. Statement of purpose | 64.1 | 7.2 | 53.5 | <0.001 | 0.02 |
26. ISO certification on the homepage | 13.6 | 0.9 | 23.0 | <0.001 | 0.01 |
27. Organisation chart | 68.7 | 19.9 | 30.8 | <0.001 | <0.001 |
28. Information regarding patient privacy | 40.4 | 8.6 | 25.9 | <0.001 | <0.001 |
29. Ways of reaching the hospital: car, public transport | 83.8 | 32.6 | 75.3 | <0.001 | 0.02 |
30. Map of the hospital | 41.9 | 11.8 | 12.2 | <0.001 | <0.001 |
31. Virtual visit to the hospital | 11.1 | 0.5 | 18.3 | <0.001 | 0.03 |
32. Public relations office: work hours | 58.6 | 29.0 | 16.0 | <0.001 | <0.001 |
33. Public relations office: location | 53.5 | 23.5 | 7.6 | <0.001 | <0.001 |
34. Public relations office: telephone and/or fax number | 69.7 | 48.2 | 16.9 | <0.001 | <0.001 |
35. Public relations office: e-mail address | 57.1 | 24.0 | 12.8 | <0.001 | <0.001 |
36. Services charter | 58.1 | 7.7 | 34.0 | <0.001 | <0.001 |
37. Patient's rights and obligations | 39.4 | 11.8 | 26.7 | <0.001 | 0.01 |
38. Results of surveys regarding patient satisfaction are provided | 3.5 | 2.7 | 1.7 | 0.42 | 0.20 |
39. Information for General Practitioners is provided | 3.0 | 0.5 | 0.6 | 0.02 | 0.02 |
40. Information for foreigners is provided | 19.2 | 8.1 | 2.3 | <0.001 | <0.001 |
41. Complementary services: press, cafeteria, television, telephone | 66.7 | 34.8 | 66.3 | <0.001 | 0.92 |