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Table 4 Percentage of hospitals presenting the specified item: hospital information and facilities

From: Italian hospitals on the web: a cross-sectional analysis of official websites

Number and description of the item as it appears in the Codebook

Public hospitals type 1 (PubHs-1)#

N = 198

Public hospitals type 2 (PubHs-2)#

N = 221

Private hospitals (PrHs)

N = 344

p*

value

p*

value

PubH-1 Vs PrHs

 

% of hospitals reporting the item

  

20. Hospital history

70.2

12.2

54.1

<0.001

<0.001

21. Contact details on the homepage or available at a click: hospital postal address

86.4

81.0

92.2

<0.001

0.03

22. Contact details on the homepage or available at a click: telephone and/or fax number

84.3

88.7

91.6

0.04

0.01

23. Contact details on the homepage or available at a click: e-mail address

67.2

30.8

79.4

<0.001

0.01

24. Contact details on the homepage or available at a click: VAT number

40.9

12.7

42.7

<0.001

0.68

25. Statement of purpose

64.1

7.2

53.5

<0.001

0.02

26. ISO certification on the homepage

13.6

0.9

23.0

<0.001

0.01

27. Organisation chart

68.7

19.9

30.8

<0.001

<0.001

28. Information regarding patient privacy

40.4

8.6

25.9

<0.001

<0.001

29. Ways of reaching the hospital: car, public transport

83.8

32.6

75.3

<0.001

0.02

30. Map of the hospital

41.9

11.8

12.2

<0.001

<0.001

31. Virtual visit to the hospital

11.1

0.5

18.3

<0.001

0.03

32. Public relations office: work hours

58.6

29.0

16.0

<0.001

<0.001

33. Public relations office: location

53.5

23.5

7.6

<0.001

<0.001

34. Public relations office: telephone and/or fax number

69.7

48.2

16.9

<0.001

<0.001

35. Public relations office: e-mail address

57.1

24.0

12.8

<0.001

<0.001

36. Services charter

58.1

7.7

34.0

<0.001

<0.001

37. Patient's rights and obligations

39.4

11.8

26.7

<0.001

0.01

38. Results of surveys regarding patient satisfaction are provided

3.5

2.7

1.7

0.42

0.20

39. Information for General Practitioners is provided

3.0

0.5

0.6

0.02

0.02

40. Information for foreigners is provided

19.2

8.1

2.3

<0.001

<0.001

41. Complementary services: press, cafeteria, television, telephone

66.7

34.8

66.3

<0.001

0.92

  1. # PubHs-1: Public hospitals with their own website; PubHs-2: Public hospitals with a section on the website of their LHA
  2. * Chi-square test or Fisher exact test, when appropriate