| Unintended | Tactical |
---|---|---|
Internal | - Unrealistic or unclear business cases - Lack of detailed planning - Limited knowledge of CPOE/CDS - Human resource capacity - Poor user training -Weakness of broader information infrastructure | - Development of other applications - Customization and modification of applications - Interfacing with other applications |
External | - Implementation in other adopting organizations - Limited supplier capacity - Safety issues | - Change of supplier organizational structure - Supplier strategies in responding to user needs - External contractual obligations |