Table 2 Structured telephone support
Scheduled contacts per patient (total) | 5.2 ± 4.3 (370) |
|---|---|
Reasons for scheduled contacts: | Â |
  - scheduled control | 148 |
  - BP values above the threshold | 176 |
  - BP values below the threshold | 11 |
  - data not sent | 35 |
Actions undertaken during scheduled contacts: | Â |
  - educational reinforcements., therapeutic compliance verifications, rescheduled contacts, etc.… | 370 |
  - therapeutic changes | 124 |
  - contacts with cardiologist | 8 |
  - contacts with other specialists | 2 |
  - requests for diagnostic examinations | 7 |
  - sending to the emergency room for syncope | 1 |
Unscheduled contacts per patient (total) | 0.4 ± 0.9 (30) |
Reasons for unscheduled contacts: | Â |
  - communications | 5 |
  - BP values above the threshold | 18 |
  - BP values below the threshold | 4 |
  - comfort request for anxiety | 3 |
Actions undertaken: | Â |
  - educational reinforcements., therapeutic compliance verifications, rescheduled contacts | 27 |
  - therapeutic changes | 10 |
  - contacts with cardiologist | 2 |
  - contacts with GP | 1 |