From: Participatory eHealth development to support nurses in antimicrobial stewardship
Quote | Attribute (“voice of the customer”) | Requirement |
---|---|---|
“but you would still have to gather it, search for it. In the end (…)” (Pharmacist) “(…) in one spot. All in one spot.” (Nurse 1) | One stop portal for information | All information is accessible via one interface or starting point. |
“So I think you would really have to carry it around with you, but then the question is, how to carry it precisely.” (Nurse 1) “It should fit into a pocket.” (Nurse 5) | Mobility of information | Size of device should be bigger than smartphone, but small enough to be carried around easily/fit in pockets. |
“It should be possible, in X-care there is a diagnosis for admission. It should be possible that that is linked, that when you click on the diagnosis, you get general information on pneumonia, just to give an example. But only general information: what it is, how it is treated.” (Nurse 6) | One stop portal for information | The system offers protocols and general information on diseases. |