Variable | Item | Mean | Standard deviation | Cross loading | CR | Cronbach’s α | AVE |
---|---|---|---|---|---|---|---|
System quality | B1 | 3.95 | 0.63 | 0.86*** | 0.92 | 0.88 | 0.74 |
B2 | 3.90 | 0.69 | 0.88*** | ||||
B3 | 3.85 | 0.64 | 0.86*** | ||||
B4 | 3.84 | 0.68 | 0.83*** | ||||
Information quality | C1 | 3.89 | 0.70 | 0.88*** | 0.94 | 0.91 | 0.79 |
C2 | 3.88 | 0.68 | 0.91*** | ||||
C3 | 3.91 | 0.67 | 0.89*** | ||||
C4 | 3.92 | 0.67 | 0.88*** | ||||
Service quality | D1 | 3.83 | 0.71 | 0.86*** | 0.89 | 0.84 | 0.67 |
D2 | 3.75 | 0.72 | 0.86*** | ||||
D3 | 3.80 | 0.80 | 0.73*** | ||||
D4 | 3.67 | 0.73 | 0.82*** | ||||
Perceived usefulness | E1 | 4.00 | 0.64 | 0.88*** | 0.91 | 0.87 | 0.71 |
E2 | 3.83 | 0.66 | 0.78*** | ||||
E3 | 3.91 | 0.70 | 0.88*** | ||||
E4 | 4.04 | 0.65 | 0.84*** | ||||
User satisfaction | F1 | 3.83 | 0.62 | 0.86*** | 0.94 | 0.91 | 0.79 |
F2 | 3.96 | 0.61 | 0.90*** | ||||
F3 | 4.02 | 0.64 | 0.90*** | ||||
F4 | 3.98 | 0.69 | 0.90*** | ||||
PACS dependence | G1 | 3.88 | 0.97 | 0.83*** | 0.92 | 0.88 | 0.74 |
G2 | 4.00 | 0.67 | 0.86*** | ||||
G3 | 4.23 | 0.70 | 0.86*** | ||||
G4 | 4.17 | 0.69 | 0.89*** |