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Table 11 Institutions that have ITIL® certified employees.

From: The status of IT service management in health care - ITIL® in selected European countries

 

Slovakia

Switzerland

Austria

Bavaria

South Tyrol

TOTAL

 

n

%

n

%

n

%

n

%

n

%

n

%

YES

0

0%

4

29%

1

9%

2

18%

0

0%

7

16%

NO

3

100%

10

71%

10

91%

9

82%

4

100%

36

84%

TOTAL

3

100%

14

100%

11

100%

11

100%

4

100%

43

100%

  1. (Maximum in each column is highlighted. N = 43)